1.1 Parties: These Terms of Service (the "Terms") constitute a legally binding agreement between Sliq Digital Pte. Ltd. and its affiliates (collectively, "Sliq.app", "Company", "we", "us", or "our") and you (the "User" or "you").

1.2 Services: These Terms govern your use of our website at https://www.sliq.app, any subdomain https://*.sliq.app or https://*.sliq.dev, and any additional website and/or web pages owned and/or operated by Sliq.app (collectively, the "Platform"), as well as our software-as-a-service offerings (collectively with the Platform, the "Services").

1.3 Related Documents: Please read these Terms together with our Privacy Policy and our list of Sub-processors carefully — they govern your use of our Services. Where you are a Customer (i.e., an organization with a paid tenant subscription), the Customer Agreement and any associated Data Processing Addendum ("DPA") executed with Sliq.app shall prevail over these Terms in respect of the matters they cover.

1.4 Customer Arrangements: If you have been invited to use the Services by an organization with a subscription (the "Customer"), your use is also subject to the Customer Agreement between Sliq.app and the Customer. The Customer may control certain aspects of your access and use of the Services.

1.5 Acceptance: By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

2.1 Sliq.app Platform: Sliq.app provides a web-based software-as-a-service platform that enables businesses to interact with their customers through customized interfaces and functionalities.

2.2 Free Edition: The Sliq.app Free Edition offers Users a limited version of our platform for evaluation purposes, subject to additional restrictions and limitations.

3.1 Account Creation: Certain features of the Services require creation of an account ("Account"). You must provide accurate, current, and complete information during registration.

3.2 Account Security: You are responsible for:

• Maintaining the confidentiality of your Account credentials
• All activities that occur under your Account
• Immediately notifying us of any unauthorized use at legal [at] sliq.app
• Ensuring you log out at the end of each session

3.3 Third-Party Authentication: If you create an Account via third-party services (e.g., Google, Facebook, Microsoft), you grant us access to your public profile information on such services.

4.1 Eligibility Requirements: You may only enter into these Terms and create an Account if you:

• Are at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Are not prohibited from using the Services under applicable law
• Are authorized by any relevant Customer (if applicable)

Persons under the age of 18 may interact with the Services only through a Customer that has obtained any parental or guardian consent required under applicable law (including Article 8 GDPR for users below the age of 16). The Customer remains responsible for verifying age and obtaining such consent.

4.2 User Representations: You represent and warrant that:

• You have full authority to agree to these Terms
• Your use complies with all applicable laws and regulations
• You will not violate any third-party rights
• All information you provide is true, accurate, and complete

5.1 License Grant: Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services.

5.2 Intellectual Property Rights: All rights, title, and interest in and to the Services, including all intellectual property rights therein, are and shall remain the exclusive property of Sliq.app and its licensors. This includes:

• Software, algorithms, and code
• Designs, logos, and trademarks
• Content, text, and graphics
• Methods, procedures, and know-how

5.3 Restrictions: You shall not remove, alter, or obscure any proprietary notices on the Services.

You agree not to:

• Copy, modify, reverse engineer, or decompile the Services
• Use the Services for illegal, fraudulent, or harmful purposes
• Interfere with or disrupt the Services or servers
• Violate any third-party rights, including privacy and intellectual property rights
• Transmit viruses, malware, or other harmful code
• Harvest or collect data about other users without consent
• Impersonate any person or entity
• Sell, license, or commercially exploit access to the Services
• Use automated means to access the Services without permission
• Violate any applicable laws or regulations

7.1 Definition: "User Content" means any content you post, upload, or otherwise make available through the Services.

7.2 License to User Content: By posting User Content, you grant us a non-exclusive, royalty-free, worldwide license — sub-licensable solely to our sub-processors and any successor-in-interest as necessary to operate the Services — to host, store, reproduce, transmit, modify (only as required for technical formatting, indexing or display), and display such content for the sole purpose of operating, providing and improving the Services. This license terminates automatically when you delete the User Content from the Services, except to the extent (a) the User Content has been shared with others who have not deleted it, or (b) we are required to retain it under applicable law or routine backup retention policies.

7.3 Responsibilities: You are solely responsible for your User Content and represent that:

• You have all necessary rights to post the User Content
• The User Content does not infringe any third-party rights
• The User Content complies with all applicable laws
• You have obtained all required consents

7.4 Prohibited Content: User Content must not include:

• Illegal, defamatory, or harmful material
• Content that violates privacy or publicity rights
• Discriminatory or hateful content
• Spam or unauthorized advertising
• Malicious code or deceptive content

7.5 Monitoring: We reserve the right, but have no obligation, to monitor, review, or remove User Content at our sole discretion.

9.1 Third-Party Services: The Services may contain links to or integrate with third-party services. We are not responsible for such third-party services and your use is at your own risk.

9.2 Third-Party Components: The Services may include third-party software components subject to separate license terms. In case of conflict, such third-party license terms shall prevail for those components only.

10.1 AS-IS BASIS: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10.2 DISCLAIMER OF WARRANTIES: TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.3 NO GUARANTEE: WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED.

11.1 EXCLUSION OF DAMAGES: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

11.2 LIABILITY CAP: OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IF YOU HAVE PAID NO FEES, OUR LIABILITY SHALL BE SGD 0.

11.3 ESSENTIAL PURPOSE: THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF THE THEORY OF LIABILITY.

11.4 Mandatory Law Carve-out: Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) gross negligence or wilful misconduct; or (d) any other liability that cannot be excluded or limited under applicable mandatory law.

You agree to indemnify, defend, and hold harmless Sliq.app and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content
• Your violation of applicable laws

13.1 Term: These Terms remain in effect until terminated.

13.2 Termination by Us: We may terminate or suspend your access to the Services at any time, with or without cause or notice, for free-tier Users. For paid Customers, termination by us shall be governed by the termination provisions of the applicable Customer Agreement; in the absence of an executed Customer Agreement, we may terminate or suspend a paid Customer for material breach of these Terms upon thirty (30) days' written notice and opportunity to cure (or immediately for breaches not capable of cure, fraud, security incidents, or where required by applicable law).

13.3 Termination by You: You may terminate by discontinuing use of the Services and closing your Account.

13.4 Effect of Termination: Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive termination shall survive.

We reserve the right to modify these Terms at any time. Material changes will be notified via the Services or email with at least seven (7) days' notice for free-tier Users and at least thirty (30) days' notice for paid Customers. Your continued use after the applicable notice period constitutes acceptance of the modified Terms. Changes required by law, or that are necessary for security, fraud prevention or to address a sub-processor change, may take effect immediately.

15.1 Governing Law: These Terms shall be governed by the laws of Singapore, without regard to conflict of law principles.

15.2 Dispute Resolution: Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore. Nothing in Sections 15.1 or 15.2 shall deprive a consumer resident in the European Union, the United Kingdom or the European Economic Area of the protection afforded by mandatory provisions of the law of their country of habitual residence, or of the right to bring proceedings before the competent courts of that country, where applicable law so requires.

15.3 Entire Agreement: These Terms constitute the entire agreement between you and Sliq.app regarding the Services.

15.4 Severability: If any provision is found unenforceable, the remaining provisions shall continue in effect.

15.5 No Waiver: Our failure to enforce any right or provision shall not constitute a waiver.

15.6 Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

15.7 Notices: Notices to you may be provided via email or through the Services. Notices to us should be sent to legal [at] sliq.app.

15.8 Force Majeure: Neither party shall be liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labour disputes, internet or telecommunications outages, denial-of-service attacks, pandemics, or sub-processor failures. The affected party shall use reasonable efforts to mitigate the effects and resume performance as soon as reasonably practicable.

For questions regarding these Terms, please contact us at:

Sliq Digital Pte. Ltd.

UEN: 202134679G

160 Robinson Road, #14-04, 068914, Singapore

Email: legal [at] sliq.app